# About Us | Dallas Apartment Locator Team > Meet the licensed Dallas apartment locators behind our free service. Spirit Real Estate Group (TREC #562021) is our broker. URL: https://apartmentlocatordallas.com/about/ Our team # About Dallas Apartment Locator Team We're a group of licensed Texas agents who help people find apartments all over Dallas, from Uptown high rises to garden communities in Garland, Irving and Mesquite. Spirit Real Estate Group is our broker. Searching with us is free, and the community where you end up signing pays our fee. - Costs you nothing Your list and our help are free - No credit pull We never touch your screening report - We reply during our hours Mon to Fri, 9:00am to 6:00pm. Your budget and move date are all we need. - TREC #562021 Spirit Real Estate Group What we do ## A big metro with a lot of fine print Dallas spreads across several counties. One budget might get you a small older building in Lakewood or a brand new tower in Victory Park. The rent on the website is only part of the cost. Valet trash, parking, amenity fees and pet rent get added on top. A special like six weeks free changes what the lease is really worth. Then there's screening. Two buildings on the same street can ask for more or less income and treat a broken lease their own way. They may use separate screening companies, too. We talk to Dallas leasing offices every day, and we write down what each property will and won't take. Your list comes out of those notes. We'll give you our honest read, too. If a special looks better than it is once the fees are counted, we'll say so. You make the final call. Our credentials - **Brokerage:** Spirit Real Estate Group - **TREC license:** #562021 - **Area:** Dallas County and nearby cities - **What you pay:** Nothing - **Hours:** Mon to Fri, 9:00am to 6:00pm, Sat by appointment, Sun closed. Want to check us out? Look up Spirit Real Estate Group, license #562021, in the Texas Real Estate Commission's [license holder search](https://www.trec.texas.gov/apps/license-holder-search/). Here are the two Texas disclosures every brokerage has to give you: [Information About Brokerage Services](/documents/trec-information-about-brokerage-services.pdf) and the [Consumer Protection Notice](/documents/trec-consumer-protection-notice.pdf). How it works ## Why we put it all out in the open We work for renters. Year after year we watched people sign a lease for the rent on the sign. Then they found the fees on move-in day, or learned the six weeks free only covered one floor plan. The real numbers were out there. A renter just couldn't see them. Listing sites show the asking rent. Most locators keep what they know in their heads and hand it out one phone call at a time. We couldn't find anyone in Dallas showing the real monthly price, building by building, every week. So we built it, and we show you all of it. That's why every price here counts free rent. We only call something a deal when it beats buildings like it, and we tell you what's out of our hands. If it helps you pick a better place, it belongs on the page, not in our notes. ## What we check for you every Monday Listing sites show the asking rent. We show what you'd really pay, what's open this week and whether it's a good deal for what you get. - Real prices for every floor plan, and how many homes are open, at about 1,300 Dallas communities. - Free rent with the math done: we spread the special over the lease and show the monthly price. - A deal means cheaper than buildings like it: same size, about the same age, same area. - Google ratings where one is listed; our picks need 4.0 stars or better from at least 25 reviews, and brand new buildings can still make the list. - Two tools we built for this: the deal finder on every area page (size, budget, kind of building, on a map), and the budget search (every place that fits once free rent is counted, and where they are). - Our move-in concierge helps you set up electricity and internet before move-in day. ## What working with us looks like Step 1 ### Send us the basics Your budget, your move date, the neighborhoods you'd like, and anything in your credit or rental history you're nervous about. The form is quick. Calling works too. Step 2 ### We compare it with our notes We hold what you told us up against the rules Dallas communities have shared with us, and we leave off the ones whose rules don't fit what you told us. Step 3 ### We send your options ASAP. We work Mon to Fri, 9:00am to 6:00pm, so a note sent on a weekend waits until Monday. Step 4 ### Tours, application, keys We ask for tours at times that work for you, then walk you through the application. Touring somewhere on your own first? Mention us at the front desk before you start any paperwork. Plain answers ## What's out of our hands ### The approval Every Dallas property decides on its own applications. Some screen in house and can bend a rule, and many pass applications to a screening company. We can name the places whose rules fit what you told us. The property makes the final call, so we can't tell you it will pass. ### Holding a unit for you Your list isn't a reservation. We don't phone ahead to hold or check each unit, and a fairly priced Dallas apartment can be gone in a couple of days. Get the price, fees and move-in date in writing from the office before you apply. ### The same answer twice Leasing teams change often, and two people at one office can give you two different answers to the same question. If something doesn't match what we told you, let us know and we'll look into it with you. ### Legal advice None of us is a lawyer, so we can't give advice on a court case or a fight with a landlord. Legal Aid of NorthWest Texas offers free legal help to North Texas residents who qualify. ### Prices between our checks We check prices and specials every Monday, and buildings can change them any day. The price, fees and special the office gives you in writing are the ones that count. ## Renewal and clawback math We can't tell you what a building will offer at renewal or the exact clawback you'd owe. The lease and the leasing office decide those. Send us your renewal offer and we'll compare it with what similar buildings charge after free rent, the way our [renew or move](/renew-or-move/) page does. Ask about a clawback and we'll point you to the pages of the lease that usually cover it. Money ## Who pays us Our fee never comes from you. If you sign at a community we sent you to, the property pays it out of what it spends on marketing. There's no cost to sign up, and no bill shows up later. For that to work, the property has to see that we sent you. Write our name and your agent's name on the guest card and the application. Touring somewhere before you call us? Mention us to the leasing agent first. Application fees, deposits and admin fees are paid to the property. None of that money comes to us. Our people ## Who you'll be working with Our agents are licensed in Texas, and every one of them answers to the same broker. ### Dallas Apartment Locator Team Licensed Dallas apartment locators We cover Dallas County and the cities around it, from Plano and Frisco to Grand Prairie and DeSoto. Ask us about fees, specials or screening at any community. If it isn't in our notes yet, we'll look into it. Texas license holders Brokered by Spirit Real Estate Group Next step ## Want a list built around you? Send your budget, your move date and whatever has you nervous about applying. We'll text you during our hours, and the list follows ASAP. Get My List [/get-my-list/ →](/get-my-list/) Call (945) 800-3851 [tel:+19458003851 →](tel:+19458003851) Free to renters · No credit pull · Brokered by Spirit Real Estate Group, TREC #562021